UNDERSTANDING EMPLOYEE ENGAGEMENT WITH WORKPLACE DIVERSITY AND INCLUSION PROGRAMS

Abstract

This qualitative study examines employee engagement with diversity and inclusion (D&I) initiatives across various sectors. Using semi-structured interviews and focus groups with participants from diverse demographic and socio-economic backgrounds, the research explores perceptions and experiences of D&I programs. Findings indicate that while employees generally value these initiatives, their positive reception depends on leadership commitment, authenticity, accessibility, cultural integration, and alignment with organizational practices. Key challenges identified include tokenistic approaches, limited representation of diverse leaders, and persistent microaggressions. The study emphasizes that fostering genuinely inclusive workplaces requires comprehensive, systemic strategies underpinned by authentic organizational commitment. Recommendations for enhancing D&I strategies are provided, along with directions for future research.