THE EFFECT OF PERCEIVED PERFORMANCE MANAGEMENT ON NON-PROFIT EDUCATIONAL INSTITUTIONS IN PAKISTAN

Abstract

This study examines employees’ perceptions of performance management (PM) within nonprofit and non-governmental educational organizations in Pakistan. It aims to assess how these perceptions influence key organizational outcomes, including work performance (WP), organizational commitment (OC), voluntary turnover intention (TI), organizational citizenship behavior (OCB), and job satisfaction (JS). Data were collected from 164 employees using a structured Likert-scale questionnaire and analyzed through regression analysis in SPSS 20. The findings indicate that positive perceptions of PM are significantly associated with higher WP, OC, OCB, and JS, while negatively correlating with voluntary turnover intention. The results underscore the importance of effective PM systems in enhancing employee commitment, satisfaction, and citizenship behavior, as well as in reducing turnover. The study provides actionable insights for HR managers in nonprofit educational institutions and suggests that future research could explore comparative analyses between nonprofit and for-profit educational organizations.